Doing Business. :: Frequent Questions
Frequent Questions

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What is Iquique´s Free Trade Zone?Definition
Free Zone is a place where merchandise transactions can be made free of customs entitlements and tax. However to better understand the operations system, some basic concepts must be made clear. The user is a natural or legal entity that has signed an agreement with Zofri Inc that gives them the right to carry out activities in Free Zone under its administration. The user companies can carry out commercial or industrial tasks. They can sell wholesale or retail.
Exhibition and Sales Modules are commercial stores belonging to or authorized by the Administration Society. They are destined for exhibition and retail sales of merchandise exclusively owned by the assigned user.
The transfer is done in the user facilities or in the public courtyards owned by administration. The merchandise entered into free Zone changes its means of transport so it quickly exits to its customs destination.
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What are the requirements to acquire Zofri's user quality?Requirements
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¿What are the advantages of operating through Iquique´s Free trade Zone?Advantages
·Having a privileged geographical location it can accede to more than 300 million potential clients |
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Who participates in Iquique´s Free trade Zone transactions?Who participates
Iquique´s Free Trade Zone system is mainly characterized by the group of companies that market goods and services. Also the administration whose primary task is to create the conditions and infrastructure that is necessary for the efficient operation of this market. However, there are other entities that fulfill these taxation duties such as the Internal Revenue Service, the National Customs Service and other entities like banks, insurance companies, transport companies, customs agencies, ports etc. |
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How does the system operate?System
The Free Zone system operates mainly on the basis of document flow that are emitted and sent through a fiber optic net that permits the electronic transfer of data. In practice, the different transactions and operations that are possible to be done in free zone are executed in real time automatically validated by the Distant Endorsement System.
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What is the origin of the merchandise that enters Free Zone?Origin of the merchandise
The merchandise that enters Zofri comes from different origins, mainly from foreign countries, or the remaining country. The merchandise may be national or nationalized or come from Punta Arenas Free trade Zone. |
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Which merchandise is allowed to enter Free Zone?Merchandises is allowed to enter
All types of merchandise are permitted to enter Free Zone excluding those that confront against morals, good manners, health, agricultural and livestock hygiene or national security. The law permits the administration to deny the storage of such harmful and dangerous merchandise. |
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What does the customs and tributary system of Iquique´s Free Zone consist Of?Customs and tributary system
The transactions made inside the Recinct are subject to the customs and tributary systems which are different from the general system that is used in the rest of the country. This grants a series of exemptions and direct benefits not only to the companies that reside in free Zone but also to the customers that acquire merchandise within it. |
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What customs system does Free Zone have?Benefist
Free Zone's custom system grants important benefits to products that enter the Free Recinct. The merchandise can be deposited, transformed, terminated or marketed without any restrictions. While the merchandise resides in Zofri, they are treated as if in a foreign location. They are not affected by entitlements, tax, rates or other policy payments that affect the import of goods under the country's general free trade system. |
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What tributary system does Free Zone have?System tributary
The system that affects the companies that operate in Zofri, as well as the Systems administration company, have some important exemptions:
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What benefits to companies receive when they invest in Free Zone?Benefits
In addition, companies receive tributary exemptions when residing in distant bordering areas. These are considered:
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What operations can be done with the merchandise entered into Iquique´s Free Zone?Operations into Iquique's Free Zone
The merchandise that enters Free Zone can be subject to the following acts, contracts and operations:
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Can other processes also be done?Other processes
Other processes may only take place in Free Zones, these include: assembly, set up, completion, manufacturing or industrial transformation. |
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Are there any special regulations for companies wishing to reside in Alto Hospicio?Alto Hospicio
The preferential system states that the decree law number 1055 (1975 ) will be applicable to industrial manufacturing companies that are residing or will in the Alto Hospicio area. Industrial companies are those that develop merchandise production activities in factories, plants or warehouses. They are destined to obtain a sub product from the raw materials, parts or foreign pieces used in their elaboration. |
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Are there any special regulations for companies wishing to reside in the city of Arica?Arica
The preferential system states that the decree law number 1055 (1975 ) will be applicable to industrial manufacturing companies, under the same terms, that reside or will in Arica. The requisites demanded are the same as in Iquique. Areas and Recinct near the Arica´s port or airport, where companies carry on their activities, are authorized by the Regional Intendant. The location and limits of the areas are precisely stipulated. |
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What destinations does the merchandise that enters Free Zone have?Destinations of the merchandise
It can be marketed from Free Zone to the First Region, remaining country, abroad, Punta Arenas Free Zone or within Iquique´s Free Trade Zone. |
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Can merchandise be marketed as retail?Retail sales Free Zone's custom system stipulates wholesale and retail sale. Wholesale is carried out through the warehouses. On the other hand retail sale is carried out through the sales and exhibition stores (Zofri Mall-Zofri Parts). |
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How to become An Iquique Free Zone UserBecoming a user
Any natural or legal entity, national or foreign, which wishes to develop a commercial or industrial project must be authorized by Zofri Inc to do so by means of a signed concession agreement. |
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Who administrates Iquique´s free Zone?Free Zone Administration
The Chilean government has granted authorization for the administration and exploitation of the Free Zones by means of the Ministry of Treasury to the administrative societies. These societies are legal entities that must comply with the regulations stated by the Ministry of Treasury by means of contract agreed upon by national laws. In Iquique´s Free Zone the administrative society is ZOFRI Inc. The administrations main responsibilities are the security of the Recinct, to deliver and coordinate the information to the customs service and to inspect the user level's inventory. It must also develop the infrastructure and services that boost the systems operations. |
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What services does Zofri Inc. offer to the system users?Services
- Merchandise Storage
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In what sectors or areas can commerce activities be carried out?Commerce activities
· Zofri Mall Shopping Center
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What types of contracts can be signed with Zofri Inc.?Contracts
Civil Labor Contractors: Garantee: 20 U.F.
User without Facilities: Those that do not have facilities within Free Zone can store their merchandise in Zofri Inc´s logistic center and in third party facilities. They can apply for a retail sales store in Zofri Mall- Zofri Parts or ZofriCars, under a two year contract.
Commercial Users with facilities: The users that have facilities within Zofri can operate retail sales stores in Zofri Mall- Zofri Parts or ZofriCars, under a contract extending from five to twenty five years.
Industrial Users with Facilities: An industrial activity is defined as one that obtains sub products from raw merchandise, such as parts or pieces used in its production. |
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What requisites must a foreign company have to become a Free Zone user?Requirements for foreign Companies
First of all, foreign companies should be legalized in Chile. |
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What does Chacalluta Industrial Park consist of?Chacalluta Industrial Park
Chacalluta Zofri is an international industry and business center with a privileged location in northern Chile. Zofri Inc, since 1994, offers national and foreign investors complete back up. Its Strategic geographical location that is 600 m from the international airport, 2 km form Peru's border and 4 km from Bolivia's highways, allows for direct access to Peru, Bolivia, Brazil and Asia. It also offers a park with an area of 130 hectares used for project development and it offers built in services for entrepreneurs, fiber optic routes for data transfer and urbanized areas with special exemptions and benefits for industrial development. Such as , assembly, setup, termination, manufacturing and industrial transformation. |
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What are the advantages and benefits of operating in Alto Hospicio?Advantages and benefist
The preferential system (established by decree law number 1055, 1975) will be applicable in Iquique´s Free Zone to the industrial manufacturing companies residing in Alto Hospicio (Commune of Iquique). Industrial companies are those which develop a group of activities in factories, plants or warehouses that are destined for obtaining sub product merchandise (parts or pieces used to create merchandise different from the primary material). Other processes may be carried out as long as they incorporate the national added value such as, assembly, setup, termination, manufacturing or industrial transformation.
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